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Privacy Policy

Premier Air Conditioning & Refrigeration, Inc.
Effective Date: 1/1/2025


At Premier Air Conditioning & Refrigeration, Inc. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, contact us, or use our services.

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1. Information We Collect
We collect personal information directly from you when you:

  • Fill out a contact or service request form

  • Request a quote or consultation

  • Communicate with us via phone, text, or email

  • Use our website


The types of personal information we collect include:

  • Full name

  • Email address

  • Phone number

  • Service address (if applicable)

  • Service details or inquiry content

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We may also collect technical data (e.g., browser type, IP address) via cookies or analytics tools.

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2. How We Use Your Information
We use your information to:

  • Respond to your inquiries and schedule services

  • Send quotes, invoices, and service confirmations

  • Provide appointment reminders by phone, text, or email

  • Send service updates, warranty information, or follow-ups

  • Improve our marketing and website experience

  • Comply with applicable laws or enforce our Terms of Service

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3. Marketing and Advertising
We use tools such as Google Ads and Meta (Facebook/Instagram) Ads to promote our services. Your data may be used for:

  • Remarketing (showing you relevant ads after visiting our website)

  • Measuring ad performance and optimizing campaigns


You can control your ad experience through:

  • Google Ad Settings

  • Facebook Ad Preferences


We do not sell or rent your information to third parties for their marketing purposes.

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4. How We Share Your Information
We only share your information with trusted third parties necessary to:

  • Process invoices or payments

  • Schedule and dispatch service technicians

  • Send communications on our behalf

  • Provide analytics or marketing services

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All vendors are contractually required to safeguard your information.

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5. Your Rights and Choices
You have the right to:

  • Request access to or correction of your personal data

  • Request deletion of your data (where applicable)

  • Opt out of marketing communications at any time


To exercise your rights, contact us at:
📧 info@trustpremierac.com
📞  305-888-5246

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6. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no transmission over the internet is 100% secure.

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7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience and analyze usage. You can adjust your browser settings to disable cookies, but this may impact website functionality.

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8. Third-Party Links
Our website may contain links to third-party sites (e.g., manufacturers or financing partners). We are not responsible for their privacy practices.

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9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children without parental consent.

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10. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be posted on our website with the effective date.

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11. Contact Us
If you have any questions about this policy or your personal information, please contact:

 

Premier Air Conditioning & Refrigeration, Inc.
📧 info@trustpremierac.com
📞 305-888-5246

 
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